This section documents all internal workflows, operating procedures, compliance steps, and operational standards for the successful functioning of TheAngel.
It ensures that every member of the team follows a unified, repeatable, and scalable process.
Purpose of This Handbook
The Internal Operations Handbook exists to:
Standardise operations
Reduce human error
Ensure regulatory compliance
Protect investor and founder trust
Create scalable workflows as the platform grows
Clarify responsibilities within the team
Provide a clear escalation pathway for complex issues
TheAngel Operational Principles
All internal operations follow six core principles:
1. Compliance-first
2. Documentation always
3. Transparency with internal teams
4. Data accuracy
5. Security at every step
6. Founders and investors must feel supported
Team Roles & Responsibilities
Below is the default operational structure.
1. Founder Success Team
Responsible for:
Onboarding founders
Reviewing pitch decks, materials, and listing content
Coordinating tokenisation handover
Supporting founders during fundraising
2. Investor Operations Team
Responsible for:
Investor KYC/AML review
Investor category classification
Wallet activation
Transaction monitoring
Communication during liquidity windows
3. Tokenisation & Legal Structuring Team
Responsible for:
SPV creation
Luxembourg compartment setup (Filedgr)
Equity transfer documentation
Token issuance
ISIN assignment coordination
Prospectus drafting
4. Compliance Team
Responsible for:
AML/KYC escalation
Regulatory reporting
Suspicious activity reports (SAR)
Accredited investor verification (US)
Jurisdictional compliance reviews
5. Engineering & Security Team
Responsible for:
Smart contract operations
Platform integrity
Security audits
Infrastructure stability
Wallet integrations
6. Liquidity & Marketplace Team
Responsible for:
Opening/closing liquidity windows
Updating valuation models
Monitoring market activity
Ensuring orderly trading
Founder Onboarding SOP
This is one of the most critical workflows.
Step 1 — Founder Application Received
Checklist:
Founder identity info
Company registration
Pitch deck
Basic financials
Company overview
Team: Founder Success
Step 2 — Compliance Review
Compliance team performs:
KYC on founder(s)
Fraud & sanctions screening
Company legitimacy checks
Jurisdiction suitability
Flags:
PEP status
Adverse media
Jurisdiction risk (Tier 3 countries)
Team: Compliance
Step 3 — Business Quality Review
Founder Success evaluates:
Clarity of problem/solution
Product readiness
Traction level
Team experience
Market opportunity
Listing readiness checklist
Minimum standards must be met before approval.
Step 4 — Approval or Rejection
Internal rule:
Approve if quality score ≥ 70
Re-evaluate if 50–69
Reject if < 50
Decision logged internally for audit trail.
Step 5 — Founder Listing Setup
Founder Success helps founders:
Structure listing content
Upload pitch deck
Add product screenshots
Record intro video
Define tokenomics
Internal Review Points:
No unrealistic claims
No unverified revenue statements
No misleading financial projections
Step 6 — Handover to Tokenisation Team
Triggers:
Founder content approved
Raise amount and valuation confirmed
Tokenisation team initiates SPV/Compartment setup.