This section documents all internal workflows, operating procedures, compliance steps, and operational standards for the successful functioning of TheAngel.
It ensures that every member of the team follows a unified, repeatable, and scalable process.
Purpose of This Handbook
The Internal Operations Handbook exists to:
Ensure regulatory compliance
Protect investor and founder trust
Create scalable workflows as the platform grows
Clarify responsibilities within the team
Provide a clear escalation pathway for complex issues
TheAngel Operational Principles
All internal operations follow six core principles:
1. Compliance-first
2. Documentation always
3. Transparency with internal teams
4. Data accuracy
5. Security at every step
6. Founders and investors must feel supported
Team Roles & Responsibilities
Below is the default operational structure.
1. Founder Success Team
Responsible for:
Reviewing pitch decks, materials, and listing content
Coordinating tokenisation handover
Supporting founders during fundraising
2. Investor Operations Team
Responsible for:
Investor category classification
Communication during liquidity windows
3. Tokenisation & Legal Structuring Team
Responsible for:
Luxembourg compartment setup (Filedgr)
Equity transfer documentation
ISIN assignment coordination
4. Compliance Team
Responsible for:
Suspicious activity reports (SAR)
Accredited investor verification (US)
Jurisdictional compliance reviews
5. Engineering & Security Team
Responsible for:
Smart contract operations
6. Liquidity & Marketplace Team
Responsible for:
Opening/closing liquidity windows
Updating valuation models
Monitoring market activity
Founder Onboarding SOP
This is one of the most critical workflows.
Step 1 — Founder Application Received
Checklist:
Team: Founder Success
Step 2 — Compliance Review
Compliance team performs:
Fraud & sanctions screening
Company legitimacy checks
Flags:
Jurisdiction risk (Tier 3 countries)
Team: Compliance
Step 3 — Business Quality Review
Founder Success evaluates:
Clarity of problem/solution
Listing readiness checklist
Minimum standards must be met before approval.
Step 4 — Approval or Rejection
Internal rule:
Approve if quality score ≥ 70
Decision logged internally for audit trail.
Step 5 — Founder Listing Setup
Founder Success helps founders:
Structure listing content
Internal Review Points:
No unverified revenue statements
No misleading financial projections
Step 6 — Handover to Tokenisation Team
Triggers:
Raise amount and valuation confirmed
Tokenisation team initiates SPV/Compartment setup.