Founder Onboarding SOP
This section documents all internal workflows, operating procedures, compliance steps, and operational standards for the successful functioning of TheAngel.
It ensures that every member of the team follows a unified, repeatable, and scalable process.
Purpose of This Handbook
The Internal Operations Handbook exists to:
Standardise operations
Reduce human error
Ensure regulatory compliance
Protect investor and founder trust
Create scalable workflows as the platform grows
Clarify responsibilities within the team
Provide a clear escalation pathway for complex issues
TheAngel Operational Principles
All internal operations follow six core principles:
1. Compliance-first
2. Documentation always
3. Transparency with internal teams
4. Data accuracy
5. Security at every step
6. Founders and investors must feel supported
Team Roles & Responsibilities
Below is the default operational structure.
1. Founder Success Team
Responsible for:
Onboarding founders
Reviewing pitch decks, materials, and listing content
Coordinating tokenisation handover
Supporting founders during fundraising
2. Investor Operations Team
Responsible for:
Investor KYC/AML review
Investor category classification
Wallet activation
Transaction monitoring
Communication during liquidity windows
3. Tokenisation & Legal Structuring Team
Responsible for:
SPV creation
Luxembourg compartment setup (Filedgr)
Equity transfer documentation
Token issuance
ISIN assignment coordination
Prospectus drafting
4. Compliance Team
Responsible for:
AML/KYC escalation
Regulatory reporting
Suspicious activity reports (SAR)
Accredited investor verification (US)
Jurisdictional compliance reviews
5. Engineering & Security Team
Responsible for:
Smart contract operations
Platform integrity
Security audits
Infrastructure stability
Wallet integrations
6. Liquidity & Marketplace Team
Responsible for:
Opening/closing liquidity windows
Updating valuation models
Monitoring market activity
Ensuring orderly trading
Founder Onboarding SOP
This is one of the most critical workflows.
Step 1 — Founder Application Received
Checklist:
Founder identity info
Company registration
Pitch deck
Basic financials
Company overview
Team: Founder Success
Step 2 — Compliance Review
Compliance team performs:
KYC on founder(s)
Fraud & sanctions screening
Company legitimacy checks
Jurisdiction suitability
Flags:
PEP status
Adverse media
Jurisdiction risk (Tier 3 countries)
Team: Compliance
Step 3 — Business Quality Review
Founder Success evaluates:
Clarity of problem/solution
Product readiness
Traction level
Team experience
Market opportunity
Listing readiness checklist
Minimum standards must be met before approval.
Step 4 — Approval or Rejection
Internal rule:
Approve if quality score ≥ 70
Re-evaluate if 50–69
Reject if < 50
Decision logged internally for audit trail.
Step 5 — Founder Listing Setup
Founder Success helps founders:
Structure listing content
Upload pitch deck
Add product screenshots
Record intro video
Define tokenomics
Internal Review Points:
No unrealistic claims
No unverified revenue statements
No misleading financial projections
Step 6 — Handover to Tokenisation Team
Triggers:
Founder content approved
Raise amount and valuation confirmed
Tokenisation team initiates SPV/Compartment setup.
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