Investor Onboarding SOP

Investor Onboarding SOP

Investor onboarding must be compliant, secure, and fast.

Step 1 — Account Creation

System captures:

• Personal info

• Country

• Investor category self-declaration

Team: Investor Ops

Step 2 — KYC/AML Verification

Using automated provider first, manual escalation if needed.

Checks include:

• ID verification

• Address verification

• Sanctions lists

• PEP screening

• Source-of-funds (large investors)

Step 3 — Investor Categorisation

Rules:

Retail Investor

• Limited access

• Lower investment caps

Angel / Sophisticated Investor

• Enhanced access

• Higher limits

HNWI / Professional Investor

• Full access

• Large ticket capability

US Investor

• Must meet Reg D accreditation rules

Team: Compliance

Step 4 — Wallet Activation

Investor Ops ensures:

• Wallet correctly linked

• Security checks passed

• Custodial vs non-custodial flagged

• Restrictions logged

Step 5 — AML Monitoring

Ongoing monitoring:

• Unexpected transaction volume

• Suspicious behaviour patterns

• High-frequency trading alerts

Team: Compliance